How to be More Assertive at Work

Are you scared that being assertive at work will be associated with being “bossy”? Or that you might lose respect and money if you’re perceived as “too assertive” in the office?

Well, fear not – thanks to Jean Chatzky, contributor to Women@Forbes, here are 7 ways to sound, look, and feel more powerful at work – without compromising your job.

1. Less “we,” more “me.”

Research shows women use the word “we” more, while men use “me” more, says Sorensen. “This puts women at a real disadvantage, because what they’re doing is not claiming what is rightly theirs and the credit they rightly deserve.” And taking credit is not only important for your career, but for your organization, too (i.e. if the organization gives the wrong person new roles and responsibilities, it could backfire for everyone). Sorensen suggests incorporating more possessive pronouns into your statements, using a firm tone and a degree of deference: “My point of view is…” “My suggestion would be…” “Based on my experience…” And if you need to work up to this, start by blending with phrases like, “In working with the team, here’s what I’ve noticed…” And if (or when) you receive backlash, don’t back down. Women often think of others’ comfort levels before their own.

2. Stop at the red light.

In addition to taking credit, increase the likelihood of you being listened to (and taken seriously) by adhering to career coach Marty Nemko’s “Traffic Light Rule.” In short, you have about one minute to get your point across before you lose your audience. “During the first 30 seconds of an utterance, your light is green,” says Nemko. “People are not thinking you’re a blowhard, they’re paying attention and they’re not ready to interrupt you. During the next second 30 seconds, your light is yellow. That means they’re beginning to think, ‘Ah, when will this person shut up.’ At the 60-second mark, you usually better stop.”

3. Strike a “power pose.”

Your body language does most of the talking for you. (Some experts argue nonverbal communication comprises over 90 percent of all communication.) And it’s the backbone behind Harvard Business School professor Amy Cuddy’s famous TED talk on “power posing,” or how your body positioning not only influence others, but also your brain. Sorensen, who is familiar with Cuddy’s research, says a person’s level of confidence and her ability to articulate rises when striking a pose (e.g. standing with your feet hip-distance apart and your hands on your hips). Even better, new research from Melissa J. Williams WMB -2.63%, an assistant professor at Goizueta Business School at Emory University, shows that unlike verbal assertion, women aren’t penalized for assertive behavior expressed through nonverbal means (i.e. power posing or physical proximity to others). But when it comes to physical proximity, do be mindful of a person’s bubble. This form of assertion can backfire when violating someone’s personal space (which proxemics research says ranges from 1.5 to 4 feet), says Sorensen.

4. Be nicer to yourself.

That little voice inside your head can have a big impact on your confidence and performance, too. “I’d encourage women out there listening to not only strike the physical pose, but the mental pose,” adds Sorensen. “What we say to ourselves, or what’s called our self-talk, really matters and it’s interesting because our internal dialogue — right now I’m speaking about 120 words per minute — our internal dialogue is about 800 words per minute. We tend to be some of our greatest critics, and oftentimes women can be far more critical of themselves than men can be.” If you find your self-talk negative, focus instead on positive data points about yourself: that great rating on your last performance review, the fact that you (not your colleagues) were asked to present at the all-hands meeting, etc.

5. Contribute early in meetings.

Speaking of meetings, when or how often do you speak up in them? “This is oftentimes a real loss for women,” says Sorensen. “They under-contribute at meetings when meetings are high-visibility.” Instead, start coming prepared with one or two key points to bring upfront to stake a claim and show your expertise and ability. Start sitting next to the influencers in the room — the people who will be leading the discussion — or sit at the middle of the table.

6. Interrupt when necessary.

Williams’ research on nonverbal assertion also shows women aren’t penalized for paraverbal cues, like speaking loudly or interrupting, which, Sorensen says, is actually very important for women to do. His firm’s research on female executives shows that often when women make strong points in meetings, they’re either spoken over or interrupted. Then, five or 10 minutes later, someone else makes the same point — but maybe says it a little louder or a little more clearly — and gets the credit for it. Sorensen says the next time this happens to you, interrupt the conversation, complement the discussion and reiterate what you just shared. For example, “This is a great discussion, but before we move on, I just want to make sure my point that X… [was heard].”

7. Don’t lose your voice.

“As men increase in role and increase in responsibility in an organization, they tend to speak more,” says Sorensen. “Women, on the other hand, as they increase in role and increase in responsibility, they tend to flatline in terms of the amount they speak.” Don’t. Silence the negative self-talk and remember that you’ve risen through the ranks for a reason. “It’s important for you to share your perspective, challenge others and embrace conflict,” he says. “Because now, more than ever, not only are you shaping your career, but so many others’.”

Original article can be found here.


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